Status
This policy is being finalized by our legal team and will be published here before the private beta opens. Until it is published, no account can be created and no customer-facing message is sent through the service.
The agreement between Open Claw Assistance LLC and the business that creates an account, including plans, credits, acceptable use and liability.
The full document set
These documents will be published together and incorporate one another by reference:
- Terms of Service · The agreement between Open Claw Assistance LLC and the business that creates an account, including plans, credits, acceptable use and liability.
- Privacy Policy · What we collect, why, where it goes, how long it stays, and how you export or delete it, for you and for your customers' data that we process on your behalf.
- Refund and Cancellation Policy · How subscriptions, prepaid credits and telecom balances are billed, paused, cancelled and refunded.
- Acceptable Use and Messaging Policy · The rules for real calls, texts, emails, websites and ads sent through the service, with the SMS consent terms and templates every business must publish.
- SMS Messaging Terms and Consent · Customer rules for Texting, contact-facing messaging terms, and the exact program description submitted for 10DLC registration.
- BYOK and Third-Party Services Terms · What it means to connect your own keys and accounts, and how each connected service is used and billed.
- Cookie Policy · The cookies and similar technologies used on gohighclaw.app, the app, and the pages we host for customers.
- Data Processing Addendum · Processor terms for customer data, subprocessors, security measures and deletion.
Questions
Write to support@openclawassistance.com. We answer within five business days.